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24/7

Emergency Support

(833)-820-3380

SERVICE YOU CAN COUNT ON

Our service engineers are here 24/7 to respond to emergencies. So if a robot crashes or a part breaks—even in the middle of the night—you can rest assured knowing that we're here around the clock, every day of the year.
Preventive Maintenance

Regular maintenance is critical to the longevity and performance of your automated equipment. We offer manufacturer recommended maintenance services for a variety of robot brands, including FANUC, ABB, Motoman, and Panasonic. We can also perform a grease analysis, which allows us to make predictive maintenance recommendations. All preventive maintenance services include a detailed report of our findings. Our preventive maintenance services include:

  • Safety device check
  • Grease and battery change
  • Functionality verification
  • Controller ventilation cleaning
  • Internal and external cable inspection
  • Robot program backups
  • Corrective maintenance diagnosis
  • Oil and grease replacement
  • Robot mastering verification
  • Mechanical brake inspection
  • Excessive backlash test
Custom Maintenance Plans

We'll partner with you to create a custom maintenance program designed to extend robot life, preserve and enhance reliability, prevent unscheduled downtime, and coordinate maintenance with production. Our customers' needs are unique and we will customize our agreements to meet your needs. We give you the power to determine how much and what kind of support is right for you.

Your maintenance plan may include:

  • Regular preventive maintenance and service
  • Emergency downtime support
  • PLC and controls support
  • Monthly on-site support, including Q&A sessions with operators, cycle time improvements, repairs, etc.
  • Budget for spare parts
  • Budget for training sessions
CMM Services

The Customer Service team at JR Automation offers internal CMM Services to help you move forward with confidence in the performance of your equipment. With 30 years of combined experience, our CMM team is equipped with the tools needed to provide accurate and efficient
maintenance, repairs, and updates to solve your quality concerns and needs.

Services

  • 3D Scanning & Reverse Engineering
  • Gage Certification & R&R
  • Part Layout & Inspection
  • Faro Arm & Polyworks Training
  • Troubleshooting

For a free, competitive quote contact us at CMMServices@jrautomation.com

Certified Excellence
ISO 9001:2015 registered
ITAR certified facility
RIA certified robot integrator
Authorized FANUC system integrator
Authorized ABB robotics integrator
Yaskawa Premier Partner
Qmed Qualified Supplier
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ria-certified Robot Integrator
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MEET OUR TEAM
Jim Kramer, Vice President of Sales
Jim and his team advocate for our customers
Our global sales force is dedicated to making sure that the customer comes first and that we remain as their advocates every step of the way, from initial concept through installation and beyond.
Contact Us

How can we help?

Tell us about your needs and we'll put together a service plan that keeps your automation equipment running at its best. Or, if this is an emergency, give us a call. We're always here for you.

Email: service@jrautomation.com

Call: (833) 820-3380

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